Terms of service

Terms of Service

Last updated: October 27, 2026

Overview

These Terms of Service govern your use of the Calista Patches website and purchases made through our store. In these terms, “we,” “us,” and “our” refer to Calista Patches.

Please review these terms before placing an order, together with our Shipping Policy, Refund Policy, and Privacy Policy.

Using Our Store

You must have the legal capacity to enter into a purchase agreement, or the permission of a parent or legal guardian where applicable.

You agree to provide accurate information and use our website lawfully. You must not attempt to access restricted systems, introduce malicious software, interfere with the website, or use another person’s payment information without authorization.

Products and Website Information

We aim to describe our products accurately. Product appearance may vary slightly because of screen settings, lighting, or manufacturing differences. These variations do not limit your rights if a product is faulty or materially different from its description.

Use products according to their supplied instructions. Individual experiences and results may vary. Nothing in these terms removes any express promise made about a product or any guarantee required by law.

Prices and Payment

The currency, product price, and any applicable charges collected by us are displayed at checkout before you complete your purchase.

Prices and promotions may change for future purchases. Changes do not automatically alter an order already accepted.

If we discover a material pricing or listing error affecting your order, we will contact you about the available options. We will not require you to pay an increased price without your agreement.

Orders

Please review your order and contact details before submitting payment.

Where permitted by law, we may decline or cancel an order because of unavailable stock, an unresolved listing error, suspected fraud, or another legitimate reason. If we cancel an order after taking payment, we will notify you and promptly refund the amount paid for the cancelled items.

Shipping, Cancellations, and Returns

Our Shipping Policy explains preparation, delivery estimates, and shipping-related support.

For cancellation requests, returns, refunds, faulty products, or an advertised guarantee, please review our Refund Policy or contact support@calistapatches.com.

These policies operate alongside your rights under applicable consumer law.

Intellectual Property

Website text, photographs, graphics, logos, and other materials remain the property of their respective rights holders. You may not reproduce or commercially exploit protected materials without any permission required by law.

Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. Those providers may have their own terms and privacy policies. This does not remove any responsibility we have to you under applicable law.

Privacy

Our Privacy Policy explains how personal information is collected, used, and handled when you visit our website or place an order.

Consumer Rights and Liability

Nothing in these terms excludes or limits rights, warranties, guarantees, remedies, or liability that cannot legally be excluded or limited.

If you have a concern about a purchase, contact us so we can try to resolve it. You retain any right to seek assistance from a consumer protection authority or pursue other available remedies.

Changes to These Terms

We may update these terms for future website use and purchases. The updated version will be posted with a revised date. Changes will not retroactively remove rights relating to an existing order.

Contact

Calista Patches
support@calistapatches.com